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Customer Service

SHIPPING INFORMATION

Orders placed on daydreamsupply.com are processed between Monday – Friday 8am to 3pm (excluding bank holidays) and are shipped within 1-3 business days from when the order is placed, pending on payment authorization and verification. Daydream Supply Co. ships worldwide. Shipping and Handling fees are as follows:

UNITED KINGDOM
  • Items
  • 1
  • 2 or more
  • Cost
  • £3.60
  • £5.40

INTERNATIONAL
  • Items
  • 1 – 3
  • 4 - 6
  • 7 - 10
  • Cost
  • £10
  • £12
  • £14

PAYMENT METHODS..
Daydream Supply Co. accepts all major credit cards including Visa, MasterCard, American Express and Discover all through PayPal. You are not required to have a PayPal account to purchase from Daydream Supply Co.

RETURNS & EXCHANGES
Our goal is that you are 100% satisfied with your purchase from Daydream Supply Co. If for any reason you are not satisfied we would be happy to do an exchange or return for you.

EXCHANGES
If you have purchased an item(s) from daydreamsupply.com and want to exchange it for a different size, colour or style, you can do so by returning the item(s) within 14 days of receiving the delivery, just email info@daydreamsupply.com. Please include a copy of your original receipt and a written explanation of the item(s) you would like. We will ship the new item(s) to the original address at no extra charge. All exchanges are dependent on current stock. Please check availability on daydreamsupply.com or
email info@daydreamsupply.com.

RETURNS
Item(s) purchased at daydreamsupply.com must be returned in new, unused condition with original tags still attached in order to receive a full refund. To return an item(s) for a refund just email info@daydreamsupply.com. Please include a copy of your original receipt and a written explanation of why the item(s) is being returned. A refund will be issued in the original form of payment. Please note that we cannot refund the original shipping charges and all returns are subject to a 5% restocking fee.

All returns and exchanges should be shipped in a secure package and recorded delivery.